Service & After Sales

SERVICES
With the purchase of a TRILO vacuum sweeper, you're not only the owner of a well working machine but there's also the benefit of the secondary services.

We think it's very important to be reachable for either new customers or for those who are already being familiar with the TRILO machines. This because we know that after purchase most of the companies loose interest in the customers needs and are difficult to reach for the supply of spare parts and repairing.

For new customers, most of the time, we personal deliver the specific machine on location and give you a demonstration how to work as quick and efficient as possible.

SPARE PARTS
The fact is that daily use of a machine goes in combination with wear and tear of vital parts on the machine. You have to think of bearings, v-belts and other heavily loaded parts that will require replacement after umpteen workinghoures. Wouldn't it than not be nice to have access on a fast and reliable spare parts service?

Our storehouse lodges all the vital parts which are ordered daily by our customers. Due to the use of courier services, we can promise you delivery of the requested parts at 24 hours after ordering.

This will help you to reduce lost work in the mean time and quick resumption of the present activities. And all of this not only with small parts; also complete assemblies like fan housings and shafts can quickly be delivered when necessary.

DELIVERY AND COMMISSION
After purchasing a machine at TRILO, we offer personal delivery at customers who aren't yet convenient with the launch of a vacuum sweeping device. With our own truck we can deliver at customers all around Europe. And the benefit of this can be found in the combination between the delivery and commission of the ordered machine.

With the help of a skilled works man from the company, you can quickly learn to handle and work with a vacuum sweeper. He shows you points of attention and will give you all the information needed and can answer specific question from you. This gives you the possibility of fully enjoying the capacities of the machine from day one!